I like Merch, but I think their biggest problem is logistics. They have an audience which spans several continents and they want to be as fair as possible. I think the back end is more of a nightmare than most of us realize and outsourcing that could potentially cost them more than what they bring in. In the end, economics of the situation I think is what is preventing a webshop from materializing. I also think Matt and Quinns want to make content, not manage inventories and shipments.
@timber yeah, I think the web shop was technically costing them money in the long run because the shirts were not ‘print on demand’. Then judging what sizes to print and how many. There are lots of little things which slowly chip away at the bottom line… I think they are focusing on selling Merch at conventions, which is a bummer for those who cannot make it to one, but I think that is the way they can make the most out of each shirt.
Also, a note, at SHUX18 they were selling the SHUX17 shirts. Some proof on how unpredictable managing inventories can be. SHUX17 they knew exactly how many people would be there, but not what sizes they would buy and how many they would need. I was happy to see this and jumped on the chance to buy a new shirt because my first one shrank enough after washing to not fit me. That is a whole different thing to take into account.
Ahh, retail sales… I could ramble and rant forever!